TURNBERRY ADVENTURES

Frequently Asked Questions

Frequently Asked Questions

What days are you open?
Turnberry Adventures operates on selected days throughout the year.  More on dates >

What hours do you operate?
Turnberry Adventures opening times vary with the seasons due to the darker winter months.  More on times >

When in the day does each activity run?
The activity sessions start every 90 minutes at 0930, 1100, 1300, 1430, 1600

How long do the activities last?
All activities last for 60 minutes with the following exceptions:

  • Mini quads for children: 30 mins
  • Highland games: 90 minutes +
  • Water zorbing: 10 minutes

When should I book?
To avoid disappointment, you are advised to book your Turnberry Adventures activities before you arrive.

How do I book?
Please send us an enquiry form >

How do I pay?
You can pay free by bank transfer. Alternatively you can pay by World Pay or Pay Pal however this carries an administrative charge of 3%. Payment is required in advance unless except in the case of group bookings when a deposit of 40% is required with the balance payable seven days prior to the activity date.

What if I cancel?
Your deposit is non refundable and 100% cancellation charge is applied if you cancel within seven days of your day.

What is included in the price?

  • Helmets and safety wear as well as all activity equipment are provided
  • Protective clothing; wet proof jackets and trousers as required
  • Qualified, expert instruction and supervision
  • Public Liability Insurance
  • VAT

Where and when do I register for the activities?
Please arrive at the Hub at least 10 minutes before your activity start time. This allows time to complete the registration forms and be provided with the equipment you need. In the case of late arrivals, Turnberry Adventures will strive to proceed at a later time or reschedule if there is availability, however, remains the right to cancel the session or reduce the duration of the session without a refund if there are no alternatives.

How young can I be?
Some activities have age restrictions. Havea look at our children page for age ranges.

Is it safe?
Safety is of paramount importance to us and we operate to exacting standards complying to risk assessments, using experienced and qualified instructors on well-maintained equipment.

What about First Aid?
At least one of your instructors will be HSE First Aid Qualified with a full first aid kit available.

Are you insured?
We are covered by public liability insurance for up to £10m. You should however check your own insurance for personal accident.

What should I wear?
Comfortable outdoor clothes are recommended with walking shoes, boots or trainers. If it is cold, wear lots of layers and bring a hat and some gloves.

What if the weather is poor?
4x4, Archery and Air Rifles are “all weather” where you are fully protected from the elements. Our clay shooting ground has a small log cabin for shelter and the shooting butts are covered. For all other activities, we can provide water proof jackets and trousers.

Frequently Asked Questions

What days are you open?
Turnberry Adventures operates on selected days throughout the year.  More on dates >

What hours do you operate?
Turnberry Adventures opening times vary with the seasons due to the darker winter months.  More on times >

When in the day does each activity run?
The activity sessions start every 90 minutes at 0930, 1100, 1300, 1430, 1600

How long do the activities last?
All activities last for 60 minutes with the following exceptions:

  • Mini quads for children: 30 mins
  • Highland games: 90 minutes +
  • Water zorbing: 10 minutes

When should I book?
To avoid disappointment, you are advised to book your Turnberry Adventures activities before you arrive.

How do I book?
Please send us an enquiry form >

How do I pay?
You can pay free by bank transfer. Alternatively you can pay by World Pay or Pay Pal however this carries an administrative charge of 3%. Payment is required in advance unless except in the case of group bookings when a deposit of 40% is required with the balance payable seven days prior to the activity date.

What if I cancel?
Your deposit is non refundable and 100% cancellation charge is applied if you cancel within seven days of your day.

What is included in the price?

  • Helmets and safety wear as well as all activity equipment are provided
  • Protective clothing; wet proof jackets and trousers as required
  • Qualified, expert instruction and supervision
  • Public Liability Insurance
  • VAT

Where and when do I register for the activities?
Please arrive at the Hub at least 10 minutes before your activity start time. This allows time to complete the registration forms and be provided with the equipment you need. In the case of late arrivals, Turnberry Adventures will strive to proceed at a later time or reschedule if there is availability, however, remains the right to cancel the session or reduce the duration of the session without a refund if there are no alternatives.

How young can I be?
Some activities have age restrictions. Havea look at our children page for age ranges.

Is it safe?
Safety is of paramount importance to us and we operate to exacting standards complying to risk assessments, using experienced and qualified instructors on well-maintained equipment.

What about First Aid?
At least one of your instructors will be HSE First Aid Qualified with a full first aid kit available.

Are you insured?
We are covered by public liability insurance for up to £10m. You should however check your own insurance for personal accident.

What should I wear?
Comfortable outdoor clothes are recommended with walking shoes, boots or trainers. If it is cold, wear lots of layers and bring a hat and some gloves.

What if the weather is poor?
4x4, Archery and Air Rifles are “all weather” where you are fully protected from the elements. Our clay shooting ground has a small log cabin for shelter and the shooting butts are covered. For all other activities, we can provide water proof jackets and trousers.

Turnberry AdventuresVIEW MAP

Ayrshire, Scotland
KA26 9LT
United Kingdom

Phone: 0844 811 3790

Email: activities@turnberryadventures.co.uk

WEBSITE ENQUIRY / RESERVATIONS

Be sure to include your preferred date, group size and adventure type if requesting a reservation.

 
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